Blogs

image of Bill McDermott at event | ServiceNow Now Assist

ServiceNow Expands AI-Powered Manufacturing Solutions with Quality 360 Acquisition

ServiceNow has acquired Advania's AI-powered quality management solution, Quality 360, to enhance its Manufacturing Commercial Operations platform, enabling manufacturers to improve quality control and operational efficiency amidst rising industry challenges.

Fortifying the Factory Floor: A Cybersecurity Blueprint for Manufacturers

Governance, Risk, and Compliance

Drata Unveils new GRC Findings on AI, Regulation, and More

Drata's report "The State of GRC 2025" highlights the growing importance of Governance, Risk, and Compliance (GRC) amidst increasing data protection regulations and AI impacts, emphasizing that companies prioritizing strong GRC strategies will not only enhance compliance and mitigate risks but also build long-term customer trust and competitive advantage.

Analytics and AI

Accenture invests in Workhelix to prepare workforces for Gen AI

Accenture is strategically investing in Workhelix to enhance its LearnVantage platform for AI-driven workforce optimization and training, addressing the critical AI skills gap and preparing organizations for the future of work.

Analytics and AI

Lineos Brings AI-Powered Efficiency to Finance Teams

Insightsoftware's new AI-driven suite, Lineos, aims to revolutionize financial planning and analysis by automating manual data tasks, allowing finance teams to focus on strategic decision-making and enhancing productivity while ensuring secure integration with existing systems.

GearTrack and NexGen Tech Solutions Strengthen Intelligent SCM Partnership

Supply Chain Management

GearTrack and NexGen strengthen intelligent SCM partnership

GearTrack and NexGen Tech Solutions are partnering to integrate IoT insights with IT systems for efficient supply chain management and real-time asset tracking, enhancing operational efficiencies and decision-making across industries.

a danger sign displayed on a sandy beach

Automation

Governance, risk and security: Opportunities of advanced technologies for auditors

The world of auditing is facing a transformation spurred by developing technologies, evolving business environments and new expectations.

Analytics and AI

How Accenture and Voltron Data Are Transforming Large-Scale Data Processing with GPU Acceleration

Accenture's investment in Voltron Data aims to revolutionize data processing for enterprises by leveraging GPU-powered solutions to eliminate bottlenecks, optimize costs, and accelerate AI and machine learning adoption, thereby enhancing operational efficiency and decision-making capabilities.

Financial Management

Microsoft Dynamics 365 Finance 10.0.43 Coming in March 2025

Microsoft has launched Dynamics 365 Finance version 10.0.43 in March 2025, with approximately 4,000 companies using the software, showcasing enhancements in features such as accounts receivable and cash management, while emphasizing the necessity for thorough testing and review of deprecated functionalities prior to upgrade.

ERP Strategy and Planning

AIRSYS selects Rootstock ERP to fuel global growth

AIRSYS Cooling Technologies has selected Rootstock ERP to enhance its operational efficiency and support its rapid global expansion in sustainable cooling solutions for industries like telecommunications and semiconductor manufacturing, aiming for improved supply chain visibility and decision-making through integration with the Salesforce platform.

abstract image of lights | integration strategy

Data and Data Management

The Quantum Leap: How Quantum Computing Will Transform Enterprise Software

Enterprise software is poised for a transformation due to quantum computing, which enables faster data analysis and optimization that outpaces traditional computing, with major companies like IBM, Google, and Microsoft spearheading research and pilot programs while addressing challenges such as hardware limitations and talent shortages.

ERP Strategy and Planning

Manufacturers face deployment hurdles for smart technologies: SYSPRO

A SYSPRO report highlights a growing demand for AI, automation, and IIoT in manufacturing, although deployment challenges such as integration issues and workforce shortages persist, with only 12% having implemented AI despite 80% planning to allocate resources for it.

Analytics and AI

Esker Announces Strategic Investment from Bridgepoint

Private equity firm Bridgepoint has announced a significant investment in financial solutions provider Esker. Bridgepoint said the partnership “aims to accelerate Esker’s development strategy, leveraging our combined sector expertise to expand the brand globally and drive further innovation in the...

ERP Strategy and Planning

Compare ERP Solutions at Lumenia’s ERP HEADtoHEAD Event

Lumenia Consulting's ERP HEADtoHEAD event returns to the U.K. on April 2-3, 2025, offering finance and IT executives insights into leading ERP solutions, hands-on demonstrations, and expert guidance to enhance their understanding and selection of ERP systems.

ERP Strategy and Planning

Aptum appoints Jaime Konzelman as Chief Revenue Officer

Aptum has appointed Jaime Konzelman as Chief Revenue Officer to lead its go-to-market strategy, leveraging her extensive experience to enhance customer success through tailored cloud solutions and strong partnerships.

Diriyah Company Embraces a Smart City Future with IBM Maximo

Enterprise Asset Management

Diriyah embraces a Smart City future with IBM Maximo

Diriyah Company has selected IBM Maximo Application Suite for asset management in its $63.2 billion Diriyah Project, a smart city development near Riyadh, leveraging AI-driven capabilities for optimized performance and predictive maintenance to enhance operational reliability and sustainability.

Analytics and AI

The AI responsibility gap: A looming threat to business?

A new study by NTT DATA reveals that the rapid advancement of artificial intelligence is outpacing the establishment of responsible governance, creating an 'AI responsibility gap' that jeopardizes trust, investment, and accountability in AI implementation among organizations.

Nextworld Appoints Konrad Rogers as President and COO

Analytics and AI

Accenture, Google Cloud Partner on Sovereign Cloud and Gen AI in Saudi Arabia

Accenture and Google Cloud are collaborating to boost generative AI and cloud adoption in Saudi Arabia, enhancing local organizations' capabilities and economic growth while promoting digital sovereignty and talent development.

Cloud Platform and Technology

Oracle Expands Cloud Offering to Support EU Data Sovereignty

Oracle's Fusion Cloud Applications Suite is now available on Oracle EU Sovereign Cloud, allowing EU organizations to store sensitive data and applications in compliance with strict regional data privacy regulations, thereby enhancing their ability to adopt AI-driven solutions securely.

Analytics and AI

Elite Announces New AI Compliance and Work-to-Cash Solution

Elite has launched Elite Validate, an AI-driven billing compliance solution designed to automate and streamline the process of adhering to Outside Counsel Guidelines for law firms, significantly improving efficiency and reducing human error in billing compliance.

Inoapps Appoints Jens Lindenberg to Spearhead Major EMEA Expansion

Cloud Platform and Technology

DPC enhances automotive EDI with AIM AutoCOR and Epicor Kinetic

Diversified Plastics Corporation has streamlined its automotive EDI processes by implementing AIM AutoCOR with Epicor Kinetic ERP, enhancing order management, compliance, and shipping workflows through a cloud-based solution that significantly reduces trading partner integration time.

IFS Valuation Soars Past €15 B on Major Investment & Strong Growth

Analytics and AI

IFS spreads its wings in the Middle East

IFS has announced a strategic partnership with Saudi Business Machines to expand its presence in the Middle East, particularly Saudi Arabia, while also optimizing operations for TIM Aerospace with its EmpowerMX software, underscoring the company's commitment to enhancing industrial AI solutions and modernizing MRO operations.

Manufacturing Systems and Automation

Mary Ann’s Specialty Foods Enhances Efficiency with QAD Advanced Scheduling

Mary Ann's Specialty Foods is enhancing its production efficiency by implementing QAD Advanced Scheduling, building on its previous success with QAD Redzone Connected Workforce to streamline scheduling operations and improve real-time visibility, ultimately aligning with the company's vision for continuous improvement and operational excellence.

CRM and Customer Experience

Microsoft to Deprecate Unified Service Desk (USD), Points Customers to Customer Service Workspace

Microsoft announced it will discontinue the Dynamics 365 Unified Service Desk on April 1, 2026, urging affected customers to transition to the more advanced Customer Service workspace, which offers improved features and enhanced experiences before the support ends on June 30, 2028.

Analytics and AI

Salesforce: AI Agents Can Boost Competitive Differentiation in Financial Services

Fewer than half of consumers are fully satisfied with financial institutions, emphasizing the critical need for standout customer service and digital experiences, particularly through AI agents, to maintain loyalty as competitive pricing becomes less viable.

Analytics and AI

Unlocking business efficiency: NetSuite introduces new AI innovations

Oracle NetSuite has introduced new AI-powered features at SuiteConnect, aimed at enhancing customization, optimizing workflows, and increasing productivity through tools like generative text enhancements, a Prompt Management API, an AI-powered Configure, Price, Quote Assistant, and an AI expert system for support.

Analytics and AI

Unlock the Future of AI-Driven Enterprise with Zoho’s Zia Agents

Zoho Corporation has expanded its ZIA artificial intelligence platform with the introduction of Zia Agents, Agent Studio, and Agent Marketplace, aiming to enhance business efficiency, automation, and decision-making by providing task-specific AI assistants that organizations can customize and deploy across its suite of applications.

ERP Strategy and Planning

How Deloitte and ServiceNow’s 2025 Workflow Automation Outlook Guides ERP Users

Deloitte and ServiceNow's fourth annual 'Workflow Automation Outlook' emphasizes the necessity for organizations to adopt tailored, industry-specific automation and AI solutions across all functions to enhance competitiveness, streamline operations, and foster a culture of continuous innovation.