Met Office use ServiceNow Field Services Management to create automated observation data

Lisa Dodson

Key Takeaways

⇨

The Met Office ensures the reliability and accuracy of critical data gathered from over 600 sites through rigorous instrument maintenance and effective incident management.

⇨

Implementing the ServiceNow FSM mobile app has streamlined data capture and reduced administrative tasks for field engineers, leading to increased efficiency and fewer repeat maintenance visits.

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Collaboration with Inetum UK&I has enhanced the Met Office's operational capabilities through knowledge transfer, effective scheduling, and the restructuring of foundational data management.

The Met Office relies on extensive and rigorously maintained observation instruments worldwide, and in collaboration with Inetum UK&I, aims to enhance field engineering efficiency and data management through the introduction of the ServiceNow FSM mobile app and a focus on knowledge transfer.

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Key Topics Discussed

Data and Data Management

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Met Office use ServiceNow Field Services Management to create automated observation data

Key Takeaways

⇨

The Met Office ensures the reliability and accuracy of critical data gathered from over 600 sites through rigorous instrument maintenance and effective incident management.

⇨

Implementing the ServiceNow FSM mobile app has streamlined data capture and reduced administrative tasks for field engineers, leading to increased efficiency and fewer repeat maintenance visits.

⇨

Collaboration with Inetum UK&I has enhanced the Met Office's operational capabilities through knowledge transfer, effective scheduling, and the restructuring of foundational data management.

The Client

The Benefits

Key Topics Discussed

Key Takeaways

⇨ The Met Office ensures the reliability and accuracy of critical data gathered from over 600 sites through rigorous instrument maintenance and effective incident management.

⇨ Implementing the ServiceNow FSM mobile app has streamlined data capture and reduced administrative tasks for field engineers, leading to increased efficiency and fewer repeat maintenance visits.

⇨ Collaboration with Inetum UK&I has enhanced the Met Office's operational capabilities through knowledge transfer, effective scheduling, and the restructuring of foundational data management.

The Client

The Benefits

Partners Mentioned

Key Topics Discussed

⇨

The Met Office ensures the reliability and accuracy of critical data gathered from over 600 sites through rigorous instrument maintenance and effective incident management.

⇨

Implementing the ServiceNow FSM mobile app has streamlined data capture and reduced administrative tasks for field engineers, leading to increased efficiency and fewer repeat maintenance visits.

⇨

Collaboration with Inetum UK&I has enhanced the Met Office's operational capabilities through knowledge transfer, effective scheduling, and the restructuring of foundational data management.